Terms of sale
GENERAL TERMS OF SALE — JOGA SELEÇÃO
Last updated: 9 November 2026
1. Seller identity
The JOGA SELEÇÃO store is operated by:
- Trade name: JOGA SELEÇÃO
- Seller name: Billel Ftaich
- Legal status: private individual
- Email address: jogaselecaoo@gmail.com
2. Purpose
These general terms of sale govern purchases made on the JOGA SELEÇÃO online store by customers located in particular in France, Germany and the United Kingdom.
Placing an order means that the customer has read and accepts these terms.
3. Products
JOGA SELEÇÃO offers football-inspired streetwear clothing and accessories, including jackets available in several colours and sizes.
The essential characteristics of the products are presented on the product pages. Photos are for illustration; slight differences in appearance may occur depending on the screen.
4. Prices
Prices are displayed in the currency offered to the customer at the time of ordering.
The sale price and the reference price are shown on the product page. The total amount to pay, including any applicable fees and taxes, is shown before the order is confirmed.
5. Orders
The customer selects the products, sizes and quantities, then checks the order details before payment.
The order is considered confirmed once the payment has been validated and a confirmation email has been sent.
JOGA SELEÇÃO reserves the right to contact the customer if there is any issue with an order.
6. Payment
Payment is made when the order is placed, using the payment methods offered on the store.
Transactions are processed by the secure payment providers available on Shopify. JOGA SELEÇÃO does not store full card details.
7. Delivery
Delivery is free on every order.
The countries served and any restrictions are shown on the store and at checkout.
Orders are prepared within 3 working days, then delivered in 10 to 13 working days. In the event of a significant delay, the customer may exercise the rights provided by applicable law.
Depending on the destination, customs duties, import taxes or clearance fees may apply. When they are collected at checkout, they are shown before the order is confirmed. Details are given in the shipping policy.
8. Right of withdrawal and returns
For distance purchases, consumers are in principle entitled to a statutory period of 14 days from receipt of the product to exercise their right of withdrawal, without having to give a reason.
The customer must notify their decision by email to the contact address given in the “Seller identity” section.
The product must be returned in a condition that allows its nature, characteristics and functioning to be checked. The customer may handle the product as far as necessary to examine it, as they could in a shop.
Return costs for a simple change of mind are paid by the customer.
Return costs for a faulty, non-conforming or wrongly sent product are not charged to the customer. These products remain covered by the applicable legal guarantees.
9. Refunds
In the event of a valid withdrawal, the refund is made within the legal time limits, in principle within 14 days of the customer notifying their decision.
The seller may withhold the refund until the product has been received back or until the customer provides proof of return shipment, whichever comes first.
The refund is made using the same payment method as the one used for the order, unless the customer agrees otherwise.
10. Legal guarantees
Products are covered by the legal guarantees applicable in the consumer’s country of residence.
For consumers in the European Union, this includes in particular the legal guarantee of conformity and, where applicable, the guarantee against hidden defects.
Nothing in these terms limits the consumer’s statutory rights.
11. Liability
JOGA SELEÇÃO undertakes to present the products and order information clearly and accurately.
The seller’s liability is assessed in accordance with applicable law. No clause in these terms can exclude a liability that cannot legally be excluded.
12. Personal data
Personal data collected when an order is placed is used to process purchases, deliver orders, provide customer service and meet the seller’s legal obligations.
Full details of how data is processed are given in the privacy policy available on the store.
13. Complaints and disputes
For any question or complaint, the customer can contact customer service at: jogaselecaoo@gmail.com.
Consumers keep the mandatory protections provided by the law of their country of residence. These terms cannot deprive them of those protections.
14. Store hosting
The store is operated using the Shopify platform.
Shopify provides the store’s technical infrastructure; the seller remains responsible for selling the products and for the commercial relationship with its customers.